Products and Prices
TATINBAGS reserves the right to decide, at any time, the Products that are offered to Users through the Online Store. TATINBAGS may at any time add new products to those offered in the store, understanding that such products will be governed by the provisions of these Purchase Conditions.
The Products included in the Store will correspond in the most reliable way that web display technology allows to the products offered. The characteristics of the products and their prices appear in the store. The prices indicated are in Euros and include VAT unless otherwise indicated.
Procedure and forms of payment
Within a maximum period of twenty-four hours, TATINBAGS will send an email to the user, with the purchase confirmation. Said email will assign a purchase reference code, and will detail the characteristics of the product, its price, shipping costs and the status of the order will be reported. The order confirmation sent by TATINBAGS is not valid as an invoice, only as proof of purchase. TATINBAGS will send the corresponding invoice together with the product.
To purchase a product through the store, payment must be made using the payment systems specifically detailed in the store: PayPal and cards accepted by Paypal (Visa, Mastercard, American Express and Discover) or you can make a bank transfer.
To buy it is not necessary to have an account with PayPal. You can pay by credit or debit card with the secure Paypal system.
Right of withdrawal
The user has the right of withdrawal by which they can contact TATINBAGS through the email info@tatinbags.com and withdraw from the purchase within a period not exceeding 14 business days, counted from the receipt of the product. The product must be sent together with the delivery note or the invoice, the shipping costs being the responsibility of the user. Said return will be made in accordance with the instructions that TATINBAGS indicates to the user in response to his notification of the exercise of withdrawal. The user must return the product within a maximum period of seven days from when TATINBAGS indicates the form of return.
The withdrawal entails the return of the amount paid for the item, with the buyer paying the shipping and return costs. The term for said payment will be established in the Law.
The right of withdrawal cannot be exercised when the product is not returned in its original packaging and when the product is not in perfect condition.
Customer Service
For any incident, claim or exercise of their rights, the user may send an email to info@tatinbags.com.
Shipments
The territorial scope of sales is national and international. The products purchased through the online store will be sent to the delivery address that the user indicates once the payment has been verified, the maximum delivery period being thirty days established by default in the Law.
The TATINBAGS delivery service throughout the world is carried out with the courier company or with the Spanish postal service. All packages are shipped with a tracking number and certificates. Orders will not be served in PO Boxes or in hotels or other non-permanent addresses.
Estimated arrival dates:
Spain: 2- 4 business days
Europe: 3 – 5 business days
Outside Europe: 10 – 20 business days
If the user wishes to receive urgent delivery, the express service is also available.
A notification will be sent when the package has been shipped so that the user can track it.
The user of TATINBAGS must take into account that buyers are responsible for any customs expenses or taxes that may be incurred outside the European Union. If you refuse to accept the delivery to avoid customs fees, the order cannot be refunded.
Passwords
TATINBAGS will facilitate the use of personal passwords for the user who registers as such on the website. These passwords will be used to access the services provided through the Website. The user must keep the passwords under their sole responsibility in the strictest and absolute confidentiality, assuming, therefore, how many damages or consequences of all kinds derived from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The user undertakes to notify TATINBAGS immediately of any unauthorized use of his password, as well as access by unauthorized third parties to it.